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Frequently asked questions

How do I remove my Auto Payment Enrollment?

1. Log In: Go to St. Peter Online Portal and log in to your account. 2. Access Enrollment: Under the "Planholder Portal," click on "Auto-Payment Enrollment." Then, select "VIEW MY ENROLLED PLANS," which is an orange button located at the upper right corner. A page will display your enrolled plans. 3. Select Plan: Choose the LPANo (Life Plan Account Number) for the plan you wish to remove. A pop-up window will appear; click "DEACTIVATE AUTO PAYMENT." 4. Check Enrollments: Ensure that no plans are currently enrolled to proceed with the removal of the linked card. 5. Return to Enrollment Page: Go back to the Auto-Payment Enrollment page and find the "ENROLLMENT" section. 6. Remove Card: Click the "REMOVE" button next to the linked card to complete the process. Note: For your convenience, we have attached a file containing screenshots of the process for reference.