Can I request an Statement of Account (SOA)?

For the safety and protection of your sensitive information, only our branches are authorized to release such documents. To obtain a printed copy of your SOA, we kindly request you to visit our nearest branch. Upon your visit, please ensure that you Bring a valid Government-issued ID for identification purposes. (with Picture, Signature & not expired) 1. Driver's License 2. PRC ID 3. SSS, GSIS & BIR ID 4. Unified Multi Purpose ID 5. Senior Citizen ID 6. Passport 7. Digitized Postal ID 8. Barangay ID or Barangay Clearance 9. NBI Clearance Our Branches are open, Mondays thru Saturdays from 8am to 5pm for immediate assistance.